Privacy policy
Collection, use and storage of Information
We may require information from you in order to provide the best possible service.
We may from time to time collect and store all correspondence, particularly regarding donations, support and accounts. This may include any emails received.
Kindredhouse will only collect information from you or your company via your correspondence with us; this may be via telephone, email, fax, post or directly through our website.
We require details collected from Kindredhouse customers to provide you with information about our products and/or services, as well as recent updates in order to provide a high level of customer service.
In assisting our staff development and providing service references, we may record your correspondence.
At Kindredhouse, we follow generally accepted industry standards to protect your personal information submitted to us, both during transmission and once it is received.
If you have any questions about security feel free to email us on info@kindredhouse.org
If at anytime your personal information changes, or if you no longer desire our service, you may change, update, or deactivate it by emailing us at info@kindredhouse.org
When making a donation to us, we may request certain personally identifiable information from you, including but not limited to contact information, name, email address, postal address and financial information. This information is used for donation purposes and to fill your order. If there is a problem processing an order, this information will be used to contact you.
COMMUNICATION
Kindredhouse uses personally identifiable information for communication with our clients, mostly emails, accounts information, and critical service details. This information may also be used for other purposes, including some promotional correspondence. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at info@kindredhouse.org
Kindredhouse will not pass on any of your information to any third party in any instance. If you believe you have been contacted by a third party please make us aware by emailing us at info@kindredhouse.org
THIRD PARTIES
Kindredhouse may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose.
Kindredhouse does not share any information with third parties for any unknown or unrelated
LEGAL
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
LINKS
The terms and conditions set out in this privacy statement only cover the domain name of www.kindredhouse.org
CHANGES TO PRIVACY POLICY
If at anytime our privacy policy changes, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate. We reserve the right to modify this privacy statement at any time.
MAKING A DONATION
When making a donation Stripe take all reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete, up-to-date and relevant and stored securely.
Although no data transmission can be guaranteed to be 100% secure, we take reasonable steps to ensure that your Personal Information is accurate, complete, up-to-date, relevant and stored securely. We also take all reasonable steps to ensure that the personal information we hold is protected from misuse, interference and loss and unauthorised access, modification or disclosure by the use of various methods including access limitation, and Secure Socket Layer (SSL) encryption technology to safeguard the account registration process and sign-up information.
DETAILS REQUIRED FROM YOU
Unless provided otherwise, all payments for donations are made by credit card (Visa, MasterCard accepted) or direct bank credit. You will therefore be required to provide to Kindredhouse details of your credit card, including:
- credit card type;
- name on credit card;
- credit card number;
- expiry date; and
- CCV number (where applicable).
All online payment and donation transactions performed on our site using the Stripe gateway are secured payments.
• Your payment information will not be shared by Stripe and cannot be viewed by Kindredhouse or any outside parties.
• Your payment details are securely encrypted within Stripe servers.
For more information about Stripe, please visit https://stripe.com